Insights
Practical advice, in plain English
Short guides on the problems we see most often: what they mean, what to do first, and what to avoid.
Cracked laptop screen: repair it or replace the laptop?
A cracked laptop screen is usually worth fixing, but not always. Here is how to decide, what to check first, and what to do in the meantime.
Read the guide →Signs your hard drive is failing, and what to do first
Clicking noises, slow access and disappearing files can all point to a failing drive. What to look for, and the one thing to do before anything else.
Read the guide →Slow PC or virus? How to tell the difference
A slow computer is not always infected. Here is how to tell a worn-out PC from a compromised one, and what to do about each.
Read the guide →Not sure what is wrong? Just ask.
Describe the problem in your own words. We reply by text with the next step, and you get a quote before any work starts.