Business IT support
Business IT support in Grays and Thurrock
Practical IT help for shops, offices and small teams. When something stops working you want someone local who picks up the phone and fixes it, not a ticket queue.
We quote after assessing the problem. No work starts until you agree.
- Quote firstYou agree the price before any work starts.
- Every day, 8am-11pmAt the shop on London Road, Grays.
- Local to youGrays, Thurrock and Basildon, with collection in selected areas.
Ask about business it support
Tell us what is wrong. We email you a confirmation with a link to follow your request, and you get a quote before any work starts.
Request received
Typical symptoms
Does this sound familiar?
- Office PCs that are slow, freezing or crashing
- Email set-up, access and password problems
- Wi-Fi that drops, or a network the whole office depends on
- Printers and scanners that will not connect
- Suspicious emails, malware or accounts you no longer control
- New computers that need setting up properly
What gets fixed
What we can do about it
- Office PC and laptop repair, set-up and maintenance
- Email and account set-up and troubleshooting
- Network and Wi-Fi set-up and fault-finding
- Printer, scanner and shared device set-up
- Virus removal and basic security advice
- Ongoing support when issues come up
What to expect
From first message to getting it back
-
Tell us what is stopping you
How many machines, what is affected, and how urgent it is.
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We quote the job
A clear price for the fix or visit. For ongoing support, we agree what is covered first.
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We sort it and tell you plainly
Fixed, explained, and written up if you need a record for the business.
Monthly support plans
Ongoing IT support with a steady monthly price
Subscribe online and pay by card through Stripe. Each plan lists exactly what it includes. Prefer to talk it through first? Message us on WhatsApp.
Why a plan
Local IT help you do not have to chase
The same people every time
A local team that knows your set-up, so you are not explaining it from scratch each time something stops working.
Help over the internet, or on site
Remote support for software and settings problems, and on-site visits for businesses in Thurrock, Basildon and nearby areas.
A price you agree first
What is covered and what it costs is clear before you commit. Your invoices come from Stripe, by email.
Stop any time
Change your card or cancel yourself from the billing page. There is nobody to phone to get out of it.
Not ready to commit? One-off help is always available: remote support or a repair visit, priced before any work starts.
Pickup and drop-off
Getting it to us, and back
We can visit your premises, or you can drop devices off or arrange collection. For urgent problems, message us on WhatsApp first and we will say what is quickest.
Areas covered
Local to you
- Grays
- Chafford Hundred
- Tilbury
- Stanford-le-Hope
- Basildon
- Thurrock
- Nearby Kent
Questions
Business IT support: your questions answered
Do you come to our premises?
Yes. On-site visits are available for businesses in Thurrock, Basildon and nearby areas. Message us on WhatsApp and we will confirm what is possible and when.
Do you offer ongoing support?
Ongoing support options are available for small businesses. We agree what is covered and the price before you commit.
Can we pay monthly and manage it ourselves?
Where a monthly plan is listed on this page you can subscribe online, pay by card through Stripe, and change your card or cancel from the billing page. If none is listed yet, describe what you need and we agree what is covered and the price with you.
How quickly can you respond to an urgent problem?
Message us on WhatsApp. We prioritise urgent business issues where we can, and we will give you an honest idea of timing straight away.
Can you help us after a suspected hack or scam email?
Yes. We can check the affected machines and accounts and advise on what to change. If money has moved, contact your bank first.
Related
Other repairs you might need
PC repair
Desktop and all-in-one PCs that crash, will not start, or just are not right.
See how it works →Slow computer and virus removal
Slow, freezing or infected computers cleaned up and made usable again.
See how it works →Data recovery
Lost files and photos from failing drives, USB sticks and computers that will not start.
See how it works →Not sure what is wrong? Just ask.
Describe the problem in your own words. We reply by text with the next step, and you get a quote before any work starts.